Toll Free: 1-800-588-8717


We can help.

KUU-US Crisis Line has been in operation since 1993 .  As an accredited agency of the American Association of Suicidology, crisis intervention trained phone operators  assist those in crisis 24hrs a day.  The previous "jursidictional area" covered by KUU-US was Port Alberni, Bamfield and the West Coast of Vancouver Island.  Although these areas will still be serviced as the communities are accustomed to, KUU-US has expanded crisis services to all Aboriginal people on Vancouver Island and the province of British Columbia.  

KUU-US assesses a callers need based on the presenting issue, referal access and level of severity. The focus is to change the state of the caller from one of crisis at the beginning to managed problem-solving at the end. It is about being that listening, non judgemental supportive ear at the other end of the phone, to help a caller get through their crisis. This process occurs in various ways from prevention support to intervention methods.  Understanding that some crisis' develop overtime, therefore establishing coping mechanisms does as well.  KUU-US is unique in that we provide follow up assistance for additional support and when necessary monitors "at risk" individuals - no other centre does this. KUU-US is a service provider to the provincial Mental Health Information Line network and 1-800-Suicide network.

Suicide Assessment: KUU-US conducts asessments and establishes support for those who are suicidal. Calls are received from those in crisis as well as from 3rd party individuals that are concerned about someone being suicidal.  

Mobile Outreach: Support workers assist individuals in person where situations require one on one contact. The service is available 24hrs a day and individuals are assisted where needed (office, home, hospital etc).  For traumatic events that effect communities, KUU-US is able to provide CISM debriefings, assistance during healing circles, and support through prayer circles.  

By accessing KUU-US Crisis Services, agencies, individuals and families know that they are receiving a continuum of services that reduces the likelihood of "falling through the cracks".

If you are facing a difficult situation, call us now. We can help.

    Adult Crisis Line:   250-723-4050      
    Youth Crisis Line:  250-723-2040
    Vancouver Island and through the Province of BC  1-800-588-8717 



We appreciate feedback. The programs we offer are based on the needs of the community. If you have any suggestions please contact us at:

KUU-US Crisis Line Society
4589 Adelaide Street, Port Alberni, BC V9Y 6N2
Tel: 250-723-2323 

KCLS would like to thank those that help us... to help others;
SFRPHI-HRSDC, HPS-LNHS,  Gaming Policy and Enforcement Branch, 3rd party sub- contracts and fundraising initiatives.

Vancouver Island Resource Database Search



Local Crisis Lines:

723-4050 (Adult Line)
723-2040 (Youth Line)

Latest News:
 Aboriginal Housing
KUU-US has developed a community plan focused on Aboriginal housing in Port Alberni. This involved an advisory committee of the absolute homeless and those at risk of homelessness. 
Transitional Housing:
 Shared fully furnished housing complex available for aboriginal people that can benefit from lifeskills and long term careplans. $400 includes all utilities with a tv and phone in each private room. The process to apply includes- initial criteria intake, application and interview. Potential tenants can inquire at the business office between Mon-Fri 10-2pm or by phone at 250-723-4050.

Housing Registry:
updated weekly for our AHRI clients available at the business office or online.

Fresh Start/New Beginnings (Free clothing and household items)
Mon.-Fri. 10am - 2pm.
Community Training
Certified Facilitation on topics relating to suicide prevention (SAFEtalk, ASIST) and Crisis Intervention (CISM). 

The KUU-US Crisis Line is a non-profit accredited registered charity. Tax receipts available for donations. For more information about the KUU-US Crisis Line Society, including volunteer or donation opportunities, please contact 723-4050.

ACHT Street Homeless Outreach&

Food hampers, clothing and basic need items along with educational materials are distributed at various locations on Saturday evenings from 5pm-7pm. See ACHT Program information for list of locations and times.

Survivor of Suicide Peer Support

Group meets the first Thursday of each month. 4589 Adelaide 6-8pm light refreshments served.


 Copyright 2005 KUU-US Crisis Line Society. All Rights Reserved.

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